We may collect:
Identity information: may include title, gender, first/maiden/last name, marital status, data of birth and passport details.
Contact information: may include billing address, phone numbers, email address.
Financial information: payment method history and details of debit/credit cards provided.
Profile information: may include travel itinerary and information related to your reservation, stay or a visit to the property, such as arrival and departure dates, number and personal data of each of the visitors, special requests, history of orders and purchases, likes and dislikes, history of feedbacks and inquires and email/phone/verbal/mail correspondence.
Demographic information: may include nationality, country of residence, preferred language.
Safety compliance information: may include images recorded with the closed-circuit television systems (CCTV) and data produced by the card key system.
IT information: may include data generated from the use and interaction with our website (through Cookies), our social media channels and the Wi-Fi network. Such data may include internet protocol (IP) address, location and time zone, log-in data, type and version of your browser, browser plug-in types and versions, operating system and other identifiers of the devices you use to access our website.
Loyalty program member information: online profile and password details.
Marketing information: includes your preferences in receiving our marketing materials.
We do not collect Special Categories of Personal Data: racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, trade union membership, physical or mental health or condition, sex life and sexual orientation, genetic and biometric data.